Shipping policy

 

  • We process orders the within 1-3 business days (excluding weekends and holidays).
  • Pre-ordered items are processed within 2-3 business days of arrival in stock.
  • Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
  • If you need any assistance with your order, please contact us immediately at support@plumtoy.com We will not be able to make changes to your order after it has shipped.
  • Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. For your order to be shipped again, you must pay an additional shipping fee.